Privacy Policy

Information We Collect

We may collect the following types of information to provide you with a seamless shopping experience:

a. Personal Information

• Name
• Contact details (email address, phone number)
• Shipping and billing address
• Payment details (collected through secure payment gateways)
• This information is collected when you:
• Make a purchase
• Create an account
• Subscribe to our newsletters or offers
• Contact us for inquiries

b. Device & Browsing Information

When you interact with our website, we automatically collect technical information like:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring URLs

This helps us improve website performance, detect fraud, and personalize your experience.

c. Communication Records

We may keep records of your correspondence with us for customer service and internal training purposes.

How We Use Your Information

Your information is used in the following ways:

a. Order Fulfillment

Process and deliver your orders
Communicate regarding purchases and delivery
Generate invoices and transaction records

b. Customer Service

Respond to queries, complaints, or feedback
Update you on your orders or service status

c. Marketing & Promotions

With your consent, send you special offers, newsletters, and promotional content
Recommend new products based on your preferences and purchase history

d. Website Improvement

Analyze usage trends to enhance user experience
Perform data analytics to optimize our inventory and content

Information Sharing and Disclosure

We never sell or rent your personal information. However, we may share it under the following conditions:

a. Third-Party Service Providers

To complete your transactions, we may share limited information with:

• Payment gateways
• Courier/logistics partners
• SMS/email service providers
• Marketing agencies or customer feedback partners

These providers are contractually obligated to use your data solely to fulfill their services and maintain confidentiality.

b. Legal Compliance

We may disclose information if required by law, such as responding to court orders or regulatory inquiries.

Security of Your Information

We implement strong security protocols, including:

• SSL (Secure Socket Layer) encryption
• Secure servers and firewalls
• Limited access to personal data
• Regular security audits

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have full control over your personal information. You may:

• Request Access: Ask what personal data we hold about you.
• Request Correction: Update or correct your personal details.
• Request Deletion: Ask for your data to be deleted (subject to applicable laws).
• Opt-Out of Marketing: Unsubscribe via the link in our emails or contact us directly.

To exercise any of these rights, contact us at: info@akjewels.co.in

Cookies

Our website uses cookies to enhance your shopping experience. Cookies allow us to:

• Remember your preferences
• Track your activity for personalized offers
• Analyze traffic and improve functionality

You can manage cookie preferences through your browser settings, though disabling cookies may affect site performance.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed.

Contact Us

For any questions about this policy or your personal data, you can contact:

AK Jewels
313, Ten-11 Building . 3rd Floor Opp Tomato Restaurant, Gujarat 380006
Email: info@akjewels.co.in
Phone: +91 98765 43210